Phone: (508)865-4857

Fax: (508)865-6370

Insurance Information

Insurance Documentation/Prescription Requirements according to products:

Nutritional Products (see Checklist for Nutritional Products)

Absorbent Products (see Checklist for Absorbent Products)

Urological, ostomy and other miscellaneous products (Please see Checklist for Other Products and Checklist for Wound Care Supplies)

  • Partial list of covered products:
    • Catheters
    • Catheter supplies
    • Wound Care dressings
    • Gauze
    • Tape
    • Ostomy pouches
    • Ostomy wafers
    • Diabetic lancets and test strips

Other items covered by Medicare

               -Please note: We are no longer able to bill Medicare for walkers. We can, however, sell them at a reasonable price with a signed Advance Beneficiary Notice.


If you don't see the product you need listed above, please call us to find out if it is covered by your insurance. Even if you do not have insurance coverage, we can help get you what you need at a reasonable cost. Give us a call at 508-865-4857.


List of Accepted Insurance:

  • BCBS
  • Tufts
  • Medicaid (Mass Health)
  • Medicare
  • Neighborhood Health Plan
  • Tufts Network Health


Insurance documents:



For other information regarding member eligibility or enrollment questions, please contact your insurance provider directly. See the links listed below.


Mass Health  Customer Service: 1-800-841-2900

MH website


Medicare Customer Service: 1-800-633-4227

Medicare website


Network Health Customer Service: 888-257-1985

Network Health Together website


Neighborhood Health Plan Customer Service: 800-462-5449

Neighborhood Health Plan website